Privacy Policy
This Privacy Policy explains how Kocakyo (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit or use our website. We respect your privacy and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Data Collection
We may collect personal information that you voluntarily provide when you contact us, subscribe to communications, submit an inquiry, or otherwise interact with our website. This information may include your name, email address, telephone number, postal address, and the contents of your message.
We may also automatically collect limited technical information when you access the website. This may include your IP address, browser type, device information, operating system, referring website, pages viewed, and the date and time of access. This information is generally used in aggregated or technical form and does not necessarily identify you directly.
We ask that you do not submit sensitive personal information through general contact forms or email unless it is necessary and specifically requested. By providing information, you confirm that it is accurate and that you are authorized to provide it.
Use of Data
We use personal information only for legitimate and clearly defined purposes, including:
- Responding to questions, requests, and communications;
- Providing, maintaining, and improving website content and functionality;
- Managing administrative, technical, and security matters;
- Understanding website usage and improving the user experience;
- Complying with legal obligations and protecting our rights; and
- Sending communications where you have requested or consented to receive them.
We do not sell or rent your personal information to third parties. We may process information where necessary to perform a service, comply with a legal obligation, pursue a legitimate interest, or where you have provided consent. Where consent is used as the legal basis, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Cookies
Our website may use cookies and similar technologies. Cookies are small text files stored on your device that help websites remember preferences, support functionality, and understand how visitors use the site.
Some cookies may be essential for the operation, security, and accessibility of the website. Other cookies, such as analytics or preference cookies, may be used only where permitted by law and, where required, after you provide consent. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or performance of some website features.
Where a cookie consent tool is provided, it should explain the categories of cookies in use and allow you to change your preferences. Cookie information may be updated when our website, services, or third-party tools change.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services, including social media pages. These external websites operate independently and have their own privacy policies and terms. We are not responsible for the content, security, or privacy practices of third-party websites.
You should review the privacy notices of any external service before providing personal information or interacting with its features. If you use social media links, the relevant platform may collect information about your visit in accordance with its own policies. Our social media presence may include X at https://x.com/.
Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure communications, monitoring, and appropriate administrative procedures.
However, no method of transmission or electronic storage is completely secure. Although we take appropriate precautions, we cannot guarantee absolute security. You are responsible for using secure devices and connections when communicating with us.
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, resolve disputes, maintain business records, or comply with legal obligations. When information is no longer required, we will delete it or securely anonymize it where reasonably practicable.
User Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Request restriction of processing in certain circumstances;
- Object to processing based on legitimate interests;
- Receive certain information in a structured, commonly used, machine-readable format; and
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below. You may also have the right to lodge a complaint with the data protection authority responsible for your place of residence, workplace, or the location of the alleged infringement.
Contact
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want further information about our data practices, please contact us:
- Email: [email protected]
- Phone: +49 248 2314
- Address: 13 Cedar Lane, Germany
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. The revised version will be published on this page with an updated effective date where appropriate.